Privacy Policy

Last Updated: 16 September 2026

At BrainWeld (“BrainWeld”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit www.brainweld.com (the “Website”), contact us, request our services, or otherwise interact with us.

By using our Website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with BrainWeld, we may collect the following information:

A. Information You Provide Directly

When you contact us, submit an enquiry, request a quotation, subscribe to communications, or use a form on our Website, we may collect:

  • Name
  • Company or business name
  • Email address
  • Phone/mobile number
  • Business address or location
  • Website or social-media details
  • Service requirements
  • Project information
  • Any other information you voluntarily provide

B. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • General usage and interaction information

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to enquiries and requests
  • Providing quotations and proposals
  • Understanding your business and project requirements
  • Providing requested products and services
  • Communicating with you regarding your project
  • Managing client relationships
  • Improving our Website, products, and services
  • Providing customer support
  • Sending service-related communications
  • Sending marketing communications where permitted
  • Measuring and improving marketing campaigns
  • Preventing fraud, misuse, or security incidents
  • Complying with applicable legal and regulatory obligations

We aim to process personal information for specific and legitimate purposes and provide appropriate notice regarding the information being collected and its intended use. The DPDP framework emphasizes clear and understandable notices describing the personal data involved and the purposes of processing.

3. Marketing Communications

If you provide your contact information to BrainWeld, we may contact you regarding:

  • Our services
  • New offerings
  • Website and technology solutions
  • Digital marketing services
  • Special offers or business updates
  • Relevant educational or promotional content

Where required, we will obtain appropriate consent before sending marketing communications.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe mechanism provided in the communication.

4. Cookies and Similar Technologies

BrainWeld may use cookies and similar technologies to:

  • Enable essential Website functionality
  • Understand Website traffic and usage
  • Remember certain preferences
  • Improve Website performance
  • Measure marketing and advertising effectiveness

Third-party analytics, advertising, or marketing tools may also use cookies or similar technologies depending on the services implemented on the Website.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. Third-Party Services

We may use third-party service providers to support our Website and business operations. These may include providers for:

  • Website hosting
  • Analytics
  • Email communication
  • Customer relationship management
  • Payment processing
  • Advertising and marketing
  • Cloud storage
  • Security and infrastructure

Where third parties process personal information on our behalf, we seek to use appropriate contractual and technical safeguards consistent with applicable requirements.

6. Sharing of Information

We do not sell your personal information.

We may disclose information where reasonably necessary to:

  • Service providers working on our behalf
  • Technology and infrastructure providers
  • Marketing or analytics service providers
  • Payment providers, where applicable
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required
  • Protect our legal rights, Website, users, or business

We only seek to share information that is reasonably necessary for the relevant purpose or required by law.

7. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss or misuse
  • Alteration
  • Destruction

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the Internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

  • Providing requested services
  • Maintaining business and client records
  • Resolving disputes
  • Meeting contractual requirements
  • Complying with applicable legal obligations
  • Protecting our legitimate business interests

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Rights

Depending on applicable law and the circumstances of processing, you may have rights concerning your personal information, including rights relating to:

  • Access to information about your personal data
  • Correction of inaccurate or incomplete information
  • Withdrawal of consent where consent is the basis for processing
  • Requesting deletion of personal information where applicable
  • Raising a grievance regarding processing of your personal information

The DPDP Act provides Data Principals with rights including access to information about personal data and mechanisms concerning consent withdrawal and grievance redressal.

Requests may be submitted using the contact details provided below.

10. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent, subject to applicable law and any consequences associated with the withdrawal.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

The DPDP Act specifically recognizes withdrawal of consent and provides that the process for withdrawing consent should be comparable in ease to giving consent.

11. Children’s Privacy

Our Website and services are not intended to knowingly collect personal information from children without the required authorization or consent.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review and take appropriate action.

12. External Links

Our Website may contain links to third-party websites, platforms, or services.

BrainWeld is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. International Data Transfers

Depending on the technology and service providers used by BrainWeld, personal information may be processed or stored in locations outside your state or country.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes in technology
  • Changes in applicable laws or regulations
  • Changes to our data-processing practices

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

BrainWeld
Website: www.brainweld.com
Email: [Insert Privacy/Support Email]
Phone: [Insert Business Phone Number]
Address: [Insert Registered/Business Address]

Privacy / Grievance Contact

Name: [Insert Responsible Person]
Email: [Insert Privacy Email]
Phone: [Insert Contact Number]

We will review and respond to privacy-related requests in accordance with applicable law.

16. Consent

By using our Website and submitting your personal information through our forms or other communication channels, you acknowledge that you have read this Privacy Policy and understand how BrainWeld may process your personal information as described above.

Effective Date: 16 September 2026

If you have any concern please contact us:

BrainWeld
Website: www.brainweld.com
Email: sales@brainweld.com
Phone: +91 97083 92990

© 2026 BrainWeld. All Rights Reserved.